FAQ

Is everything new?

Most of our finds are new, and many are sealed or new in box. Anything open box or preowned says so in the title or description, along with any flaws. Want a closer look? Ask us and we'll send more photos.

Are your products authentic?

Yes. We source from authorized retailers, distributors and liquidation suppliers. We're an independent reseller, so we aren't affiliated with or sponsored by the brands we carry.

Do beauty products have expiration dates?

When a product has one, we put it in the title or description. If you need a date or batch code confirmed before you buy, message us and we'll check.

When will my order ship?

Most orders ship within 1 to 2 business days. Standard delivery usually takes 3 to 7 business days after that, and tracking is emailed as soon as your package is on the way.

How much is shipping?

Orders of $35 or more ship free with standard shipping. Under $35, you pay the carrier rate shown at checkout before you place your order. A few items ship directly from our brand partners. Those are marked on the product page, and their shipping is calculated at checkout.

Is there a discount for bigger orders?

Yes. Orders of $100 or more get 10% off automatically at checkout. No code needed.

Can I return something?

Unused items in their original packaging can be returned within 14 days of delivery. Beauty, personal care, oral care and wellness products, plus food and supplements, are final sale, so please check the shade, size and photos first. If anything arrives damaged or wrong, email us within 48 hours and we'll make it right. Full details are in our return policy.

Will you restock an item?

Usually not. Most finds are one of one, and once they sell they're gone. The best way to catch the next good one is to check Just Dropped often or join our list for first look at new drops.

How do I reach you?

Email rundontwalkfinds@gmail.com, call 908.875.6222 or use our contact form. A real person reads every message.