Refund policy

We want you to love your purchase. If something isn't right, we're here to help.

Return Eligibility

You may request a return within 14 days of delivery.

To qualify for a return, items must be:

  • Unused and unworn
  • In their original packaging
  • With all original tags attached
  • Accompanied by your order confirmation or proof of purchase

How to Start a Return

Please do not send your item back without prior authorization.

To request a return:

Once your return is approved, we'll provide complete return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or the item arrived damaged or defective.

Return shipping charges are based on the carrier's actual rates and may vary depending on the package size, weight, destination, and shipping service selected.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery at rundontwalkfinds@gmail.com.

We'll make it right at no additional cost to you.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Bodysuits
  • Swimwear
  • Lingerie and undergarments
  • Beauty and personal care products
  • Earrings and select accessories
  • Party and special occasion wear
  • Clearance items ending in .48 or .98
  • Gift cards

Exchanges

We do not process direct exchanges.

If you'd like a different size, color, or item, simply return your eligible purchase and place a new order. This is the fastest way to receive your replacement.

International Orders

International customers are responsible for return shipping costs, duties, taxes, customs fees, and any other import charges associated with returned merchandise unless the return is due to our error.

European Union Customers

If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason, provided the item is unused, in its original condition and packaging, and accompanied by proof of purchase. Final sale exclusions apply where permitted by law.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Depending on your financial institution, it may take additional time for the funds to appear in your account.

If you have not received your refund within 15 business days after approval, please contact us at rundontwalkfinds@gmail.com.

Return Address

Run Don't Walk Finds
801 Route 1 #1058
Iselin, NJ 08830